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Back to team | Rosie S
Rosie Steffen President

Rosie S Owner

Call the Salon

Business Owner - Signature Salon & Spa

I opened Signature Salon & Spa in 1993, and here we are 28 years later and I still love what I do.

The first 5 years were the hardest from the stress of running the new business, which included self-taught responsibilities such as doing all my own accounting, payroll, coaching, training staff all while working behind the chair 6 days a week. There were ups and downs in the beginning and I felt deflated, but at no time did I feel defeated.

What I learned next in my journey was that in order to truly create a successful business I needed to grow my people and not just make a living working behind the chair. My vision for Signature Salon & Spa shifted when I remodeled my business in year 2000 and doubled the square footage to add our spa. I created new opportunities for my team and new hires.

I gradually reduced my hours behind the chair and hung up my shears for good. This allowed me the time to create even more opportunities for young adults to join our team through a 2-year apprentice program. I developed a 2-year education curriculum that set these young students on a path to great success. Many of them are working with me now and are extremely successful.

One of my greatest joys is serving my team through coaching my successful growth systems. I do this by encouraging my team members to better their best, treating them to high profile international educators in private training outings.

Another passion of mine is to treat my team with the love and respect they deserve and create an environment where we are all coachable and honest with one other.  One of my mottos, “treat my employee like the best guest and in return they will treat their guest like the best guest.” 

I built a culture where we Honor, Trust, and Respect one another.

Over the years I have trained my senior staff to become mentors and coaches. Now they help train and grow our team with such pride. They encourage our young team members how to be successful in our industry through our proven systems, Signature Salon & Spa’s culture, and highly educated skills.

In My Free Time:
Currently, my free time has shifted to spending time with our new puppy. Guinness is a German Shepard and I am training him to be a therapy dog. My future goal is to take him to hospitals and visit children in cancer centers and seniors in nursing homes. Don’t be surprised if you see Guinness in the salon for a short visit to bring comfort to one of our guests.

Signature Salon & Spa offers hair styling, curling, design and haircuts for men and women in Waukesha, Big Bend, Muskego, Mukwonago, Brookfield, Pewaukee, Wales, New Berlin, Milwaukee, West Allis and the surrounding areas! Visit our stylists for all your bridal beauty services!

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